Last Updated: December 26th, 2023

Welcome to the Privacy Policy for United Electrical Contractors, LLC (“we”, “our”, or “us”). This Privacy Policy outlines how we collect, use, share, and protect your personal information when you interact with us through our services, including but not limited to our website, communications, and other services we provide.

1. Information We Collect

We may collect various types of personal information, including but not limited to:

  • Contact information such as name, address, phone number, and email address.
  • Transaction details related to services you purchase from us.
  • Payment information, such as credit card details (processed securely and in compliance with applicable laws and regulations).
  • Any other information you provide to us voluntarily.

2. How We Use Your Information

We may use the collected information for various purposes, including but not limited to:

  • Providing and maintaining our services.
  • Processing your transactions and managing your account.
  • Communicating with you, including responding to your inquiries and providing customer support.
  • Sending you updates, promotional offers, and other information about our services.
  • Complying with legal obligations and enforcing our policies.

3. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information with:

  • Service providers who help us operate our business, process payments, or deliver our services.
  • Law enforcement agencies, government authorities, or other parties when required by law or in response to legal requests.

4. Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, please note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Texting Policy

For clients who choose to receive text messages from us:

  • When opted-in, you will receive text messages (SMS/MMS) to your mobile number. These messages would be used for scheduling purposes, providing appointment reminders, and notifying the client when we are arriving at their address. We may also send replies if the client asks any follow-up questions regarding their service.
  • You can opt-out of this service at any time. Just text “STOP” to the phone number. After you text “STOP” to us, we may send you an SMS reply to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time, or text “START” or “JOIN” and we will start sending SMS messages to you again.
  • If you are experiencing any issues, you can reply with the keyword “HELP” or contact us directly via email at support@gounitedec.com
  • We are not liable for any delays or failures in the receipt of any mobile messages. Delivery of mobile messages is subject to effective transmission from your wireless service provider/network operator, and is outside of our control. T-Mobile is not liable for delayed or undelivered mobile messages.
  • Message and data rates may apply for any messages sent to you from us and to us from you. If you have any questions about your text plan or data plan, please contact your wireless provider.

6. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal information, we will take appropriate steps to delete such information from our records.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website with a revised “Last Updated” date. Your continued use of our services after the updated Privacy Policy becomes effective constitutes your acceptance of the revised policy.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our practices, please contact us at:

United Electrical Contractors, LLC
PO Box 21
Manville, Rhode Island 02838

info@gounitedec.com (888) 601-0100